01

Initiate request with DSHS

An individual who wants help to pay for child care may either contact:-

• Calling the DCYF statewide Child Care Subsidy Contact Center at 1-844-626-8687
• Contacting their assigned Child Welfare social worker
• Completing the online application at https://www.washingtonconnection.org/ home/

02

DCYF Process

• DCYF gathers and reviews information to determine a family’s eligibility
• Once eligibility is determined for CCSP, families receive a letter from DCYF . The eligibility letter includes begin and end dates of eligibility and the monthly copayment amount

03

ENGAGE DISCOVERY VILLAGE

Families can engage us at Discovery Village in case more information is needed by DCYF or other government agencies. Please feel free to reach out to us by sending email to  engage@discovery-village.com

04

DECISION

Eligible families can use the Answer Phone (1-844 626-8687) to check their child care application by pressing 1 after calling the CCSP Contact Center

• Whether their application is approved, denied, or pending
• Status of documents received by DCYF
• Eligibility begin and end dates
• Child care services authorized
• Monthly copayment amount